Placed an order later than ever and customer service was just as courteous, sweet, and helpful as always. I gave a 15 minute window and he was right in the middle. Driver was polite. Very professional and quick with entry and exit. Perfect-this was our first Macy's order. It was very good. Couldn't be happier. Presentation went well. No complaints. Everyone really enjoyed the salad. Got extra butter and dressing. Amount of food was generous. Rolls were a delight. Will order from them again.